Shipping policy
1. Shipping Destination
Mommy Care currently ships only within the United States.
We do not offer international shipping at this time.
2. Processing Time
- Orders are processed and shipped within 1–3 business days after order confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- During promotional periods or high-volume seasons, processing times may be slightly delayed.
3. Estimated Delivery Time
- United States: approximately 5–10 business days
Please note that delivery times are estimates and may vary due to carrier conditions, weather, or other unforeseen circumstances.
4. Shipping Method
- All orders are shipped via U.S. domestic carriers.
- The carrier may vary depending on logistics conditions.
5. Shipping Address & Liability Disclaimer
- Customers are responsible for providing a complete and accurate shipping address at checkout.
- For business addresses, delivery attempts made outside of operating hours may result in delays or delivery issues.
We strongly recommend using a residential address to ensure smooth delivery.
- Once an order is marked as delivered and delivery confirmation is provided by the carrier,
Mommy Care is not responsible for any loss, theft, or missing packages occurring after delivery.
- In such cases, customers are advised to contact:
ㄴ the shipping carrier or their payment provider or card issuer to file a claim directly.
6. Shipping Delays
Delivery delays may occur due to:
- Carrier operational issues
- Severe weather conditions or natural disasters
- High-volume periods or promotional events
If a significant delay occurs, our support team will assist with status updates as best as possible.
7. Contact Us
For shipping-related inquiries, please contact us at:
📧 mommycare4@oliveinter.com
To help us assist you faster, please include your Order Number in your message.
